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Return Policy

Thank you for your purchase. Items that are returned will be issued a store credit for a future web site purchase. Items returned due to defect will be exchanged for same item only.

-Return inquiries must be made by e-mail within 14 days of receiving item. Items returned for an exchange must be unworn with tickets attached. Returns must have a return authorization number. No returns accepted without a return authorization number. Items sent back without a return authorization, will be automatically returned to the buyer.

-Store credit for exchanges, no cash refunds. Returns with authorization must be completed within 5 days of receiving item. Price for returned items are subject to current sale price minus shipping.

**Due to sanitary reason bodysuits are not returnable.

**Special Occasion Dresses are not returnable. Exchanges for defects only. Special Occasion dresses require that the manufacturer tags are still attached to garment. a 20% restocking Fee is applied for defect items returned without original tags attached. Returns with return authorization only. All other items will be returned to buyer at the buyers cost.

Buyers are responsible for all shipping charges on exchanges. Free shipping purchases, each item is subject to a minimum $3.00 restocking fee. 

Seller is not responsible for color or size variations. Please email questions about color & size. Exchanges for Same Item Ordered Only.

We are not responsible for lost or stolen items in shipment. Lost or stolen items in shipment are insured for a minimum shipping value minus the shipping charge. A refund is subject to the US Postal Refund Policy and will not exceed the insurance value. Additional insurance may be purchase by the buyer. International Orders once items ships out, we are not responsible for lost or stolen items.

Customer Service email shoptopnotchfashion@gmail.com or Call: 1-718-981-8114